Terms & Conditions

Welcome to RedmiStoreIconic. These Terms & Conditions govern your access to and use of our website https://redmistoreiconic.co.ke/, as well as all purchases made in our physical store located at Iconic Business Plaza, Ground Floor Shop G10, Moi Avenue, next to Sasa Mall, Nairobi CBD. By visiting our store, browsing our website, or purchasing from us, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our services.

Use of Website and Services

By using this website, you confirm that you are at least 18 years old or are accessing the website under the supervision of a parent or legal guardian. You agree to use our website and services only for lawful purposes and not to engage in any activity that may damage, disrupt, or interfere with the functionality, security, or integrity of the website.

Products and Availability

All products displayed on our website or in-store are subject to availability. We reserve the right to limit quantities, update product details, or discontinue any product without prior notice. Product images, specifications, and descriptions are provided for reference purposes only and may vary slightly due to manufacturer updates or packaging changes.

Pricing and Payments

All prices are listed in Kenyan Shillings unless otherwise stated. While we strive to ensure pricing accuracy, errors may occur. RedmiStoreIconic reserves the right to correct any pricing errors and to cancel or adjust orders affected by such errors. Full payment must be made before order processing, dispatch, or product release.

Orders and Order Confirmation

Placing an order does not constitute acceptance or guarantee availability. Orders may be confirmed via phone, WhatsApp, or other communication channels. We reserve the right to cancel or decline any order due to stock limitations, pricing discrepancies, or suspected fraudulent activity.

Warranty and Repairs

Warranty coverage varies by product and manufacturer. Customers are advised to confirm warranty terms at the time of purchase. Warranty claims are subject to inspection and approval by authorized service centers. Damage resulting from misuse, liquid exposure, power surges, or unauthorized repairs may void warranty coverage.

Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund & Return Policy. Customers are encouraged to review this policy before making a purchase.

Limitation of Liability

To the fullest extent permitted by law, RedmiStoreIconic shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products, website, or services. Our total liability, if any, shall be limited to the purchase price of the product concerned.

Intellectual Property

All content on this website, including text, images, logos, trademarks, and design elements, is the intellectual property of RedmiStoreIconic and may not be copied, reproduced, or used without prior written permission.

Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we acquire, use, and protect personal information.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website or services constitutes acceptance of the revised terms.

Contact Information

For any questions regarding these Terms & Conditions, please contact us:

RedmiStoreIconic
Iconic Business Plaza, Ground Floor Shop G10
Moi Avenue, next to Sasa Mall
Nairobi CBD, Kenya
Phone: 0115028903
Website: https://redmistoreiconic.co.ke/

By accessing our website or purchasing from us, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.